Support RosterGoldenRace · Customer Success

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Support Roster GoldenRace

Roster · v5.2.0

Customer Success / Support

Shift planner

Display timezone Working as

PL PabloPlanning

New exception

Add absence

Person

From To

Reason Optional note

Configurable rule

Add planning rule

Set a coverage minimum or restrict one person's shifts on selected days. Every change is versioned and triggers a new proposal.

Rule type Operational timezone

Name

Days

Mon Tue Wed Thu Fri Sat Sun

Shift Minimum people

Person

Allowed shifts while this rule applies

Owner

Team directory

Add team member

Adding a person creates a permanent record, assigns the relevant work calendar and recalculates the month.

Full name Short name

Physical location Roster schedule

Operational role Start date

Internal coverage level Contracted weekly hours

Participates in ticket assignment

Allowed shifts

Preferred shifts (choose any number)

Optional note

Employment lifecycle

Remove from active roster

—

PersonPrevious shifts, absences, publications and audit records are retained.

Last active day Reason

No destructive deletion

No shifts will be assigned after this date. Historical records remain available.

Employment lifecycle

Reactivate team member

Person will retain previous employment periods and start a new one.

New start date

New calendar version

Add holiday or correction

A validated source is never changed silently. This creates a new draft version that must be reviewed before it can affect a publication.

Base calendar

Observed date Nominal date

Holiday name

Duration Reference

Controlled operational exception

Authorise more than 2 special days

This exception allows the monthly Sunday and full-holiday limit to be exceeded only when coverage cannot be resolved in another way. It remains visible in validation, cost and history.

Person

Month Approved by

Required justification

Download

Export proposal

Exports keep the operational date and include times converted to the selected display timezone.